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Effective Date: 10/28/2025

Last Updated:10/28/2025

At Sapphire Farms, your privacy matters to us. We’re committed to protecting your personal information and being transparent about how we collect, use, and share it. This policy explains how we handle your information when you visit our website, contact us, or use our products and services.

1. Who we are

Sapphire Farms is a licensed cannabis cultivator and manufacturer based in Newfield, New York. We grow and produce all of our products on our farm — from flower to finished goods — and value the trust you place in us.

If you have any questions about this Privacy Policy, you can contact us at:
📧 [email protected]
 📍 Sapphire Farms, Newfield, NY

2. Information We Collect

We collect information to help us provide the best experience possible. This may include:

  • Contact details: name, email address, phone number, and mailing address.
  • Order information: products purchased, payment details, and shipping information.
  • Website usage: IP address, browser type, and pages visited through cookies or analytics tools.
  • Communications: messages or feedback you send us through our website or email.

We never intentionally collect data from individuals under the age of 21.

3. How We Use Your Information

We may use your personal information to:

  • Process orders, returns, and deliveries.
  • Respond to your questions or requests.
  • Improve our website and services.
  • Conduct customer satisfaction surveys or market research.
  • Send you updates, promotions, or newsletters (only if you’ve opted in).
  • Comply with applicable laws and regulations.

We only collect what we need and use it responsibly.

4. Cookies and Tracking

Our website uses cookies and similar technologies (like Google Analytics) to understand how visitors use our site.
Cookies help us:

  • Remember your preferences.
  • Measure traffic and improve navigation.
  • Provide relevant content and offers.

You can manage or block cookies through your browser settings at any time.

5. How We Share Information

We only share your information when it’s necessary to complete your request or improve our services. For example, we may share limited data with:

  • Shipping and delivery partners.
  • Payment processors and financial institutions.
  • Marketing or IT service providers who help us operate our website.

We do not sell or rent your personal information to third parties.

6. Your Privacy Rights

Depending on where you live, you may have the right to:

  • Request access to the personal data we have about you.
  • Ask us to correct or delete your data.
  • Opt out of marketing communications.
  • Limit or object to how your data is processed.

To make a request, please contact us at [email protected]

7. Data Security and Retention

We take your privacy seriously. We use secure systems and practices to protect your data from unauthorized access, loss, or misuse.

We retain personal information only as long as necessary to fulfill the purposes described above or as required by law.

8. Age Restriction

Our website and products are intended for adults 21 years of age or older.
We do not knowingly collect or store information from anyone under 21. If we learn that we’ve received data from someone under 21, we will delete it immediately.

9. Links to Other Websites

The Sapphire Farms website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites, so we encourage you to review their policies before providing any information.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a new effective date.

Your trust means everything to us.
Thank you for being part of the Sapphire Farms community. If you ever have a question about how we handle your information, we’re just an email away at [email protected].